Privacy Policy

1. Information we collect

We may collect the information you choose to provide when requesting a complimentary preview, purchasing a reading, ordering an accessory or contacting support. This may include your name, email address, WhatsApp number, country, birth date, birth time, birth place, selected topic, question, order details and support messages.

Please do not send identity documents, bank credentials, passwords, medical records or other information that is not necessary for the service.

2. How information is used

Information is used to prepare and deliver personalized PDF readings, answer clarification questions, process accessory orders, provide customer support, prevent fraud, maintain transaction records and comply with applicable legal or payment-provider obligations.

3. Payment information

Card and PayPal credentials are not collected or stored by this website. When a payment link is available, payment is completed on the approved payment provider’s hosted page. The provider processes payment data under its own privacy terms.

4. Sharing and service providers

We may share only the information reasonably necessary with payment providers, website hosting providers, email or messaging services, logistics carriers and professional advisers. We do not sell customer personal information.

5. Retention and deletion

Order, delivery and support records may be retained for as long as reasonably necessary to deliver the service, handle disputes, maintain accounting records and meet legal or payment-provider requirements. You may request deletion of non-required personal information by contacting us. Some transaction records may need to be retained.

6. Cookies and browser storage

The website uses essential browser storage to remember the shopping bag and consent preference. Additional analytics or advertising tools should only be activated after the relevant disclosure and consent mechanism is added.

7. International processing

Customers may access the website from outside China. Information may therefore be processed across borders by the operator and its service providers, subject to their security and privacy practices.

8. Your choices

You may ask to access, correct or delete information you previously supplied, subject to transaction-record and legal retention requirements. Contact us using the details below.

Contact