Shipping and Returns

1. Free standard international shipping

Free standard international shipping is included in the listed $89.99 price of each Thangka artwork pendant. Customers are not charged a separate standard shipping fee at checkout. Express or specially requested delivery services, when available, may require an additional charge that will be confirmed before payment.

2. Dispatch time

In-stock Thangka artwork pendants are normally dispatched within 2 business days after payment and order details are confirmed. Weekends, public holidays, inventory checks, address verification and payment review may affect dispatch timing.

3. Delivery time

Transit time depends on the destination, carrier, customs processing and local delivery conditions. An estimated transit period will be provided when available, but it is not a guaranteed arrival date.

4. Address accuracy

The customer must provide a complete and accurate delivery address, recipient name, phone number and any information required by the carrier. Additional costs caused by an incorrect or incomplete address may be charged to the customer.

5. Tracking and customs

Tracking information will be supplied when the selected service provides it. Free standard shipping covers the outbound shipping fee only. International customers remain responsible for any import duties, taxes, customs fees or local brokerage charges unless the order page expressly states otherwise.

6. Loss, delay and delivery issues

Contact support if tracking shows an unusual delay, loss or delivery problem. We will assist with carrier investigation, but customs or carrier delays outside our control do not automatically create a refund right.

7. Returns

Return requests must be submitted within 3 calendar days after confirmed delivery and must follow the conditions in the Refund Policy. Do not mail an item back until support provides return instructions. The final return address will be supplied privately after the request is approved.

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